Canadians are increasingly turning to AI chatbots, like ChatGPT, for mental health support.
As Canadians' mental health continues to deteriorate – now ranked three times worse than pre-pandemic levels – people are turning to AI chatbots, like OpenAI’s ChatGPT, for support.
An article in the Harvard Business Review found that the top use for Generative AI (GenAI) was as a “therapist or companion.”
But whether chatbots can safely provide the type of care they are so often used for remains unclear.
With the rapidly evolving nature of AI technology, much of the research needed to determine the potential harms or benefits of using chatbots as a mental health tool has yet to be completed.
Author's summary: AI chatbots are used for mental health support.