The report shows The carrier seeing widespread cancellations and refund delays, with hundreds of customers involved as itineraries cancelled or being reviewed due to operational scheduling adjustments. Clients reported near-immediate cancellations, missing plans, and delayed refunds, with some alternative credits or rescheduled dates instead as refunds. Reports indicate affected trips included China, Sri Lanka, and South America. Refund pursuit by clients amid mounting frustration over limited updates and communication lapses. Additional sources show the fallout deepens with increasing reports of cancellations or reschedules.
The ABC has been contacted by more than 100 travellers since first reporting on the matter on Monday, with some claiming their tours were cancelled at the last minute and itineraries changed.
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docs.predictleads.comavg travels cancelled trips for more than 200 customers after emailing them last week that their itineraries were under review because of “operational scheduling adjustments.” The company said it remained “fully operational” and was working with affected customers, even as more than a dozen tour pac…
www.el-balad.comAustralian travellers say they have been dumped days and weeks before their overseas holidays after a tour company cancelled their trips.
www.abc.net.auTourists have been left stranded abroad after the travel agency made a worrying announcement, with many now finding their money may have been taken off them
www.mirror.co.uk